Emploi & Formation

Offre d'emploi Mediapost Hit Mail: Customer Support Specialist with French

With more than 10 years of experience on the European market, Premio Travel is a fast-growing touristic agency specialized in offering active excursions across the globe. Today  we are giving you the chance to join our team in Sofia in the position of a Customer Support Specialist with French.

As part of our team you will be responsible for:

• Providing support in French by telephone, e-mail, and chat to our French customers
• Identifying clients’ problems and proposing solutions
• Focusing on customer expectations and satisfaction
• Protecting confidential and sensitive information and materials
• Collaborating with other team members to provide high-quality support
• Working with a specialized reservations software

If you are:

• Fluent in French
• Fluent in English or Bulgarian
• Good at working with MS Office
• Willing to communicate with end customers
• A team player
• Good at meeting deadlines
• Good at working under pressure
• Looking on the bright side

You will get:

• Competitive salary
• Performance-based bonuses
• Regular trainings

Sounds interesting? Connect with us, we are waiting for you: valentina.marinova(@)mediaposthitmail.bg

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.